Maya eSIM review: one unlimited price everywhere, and what the terms add

What is Maya eSIM?

Maya, often searched for as Maya Mobile, sells travel eSIMs at maya.net. Its range is unusually simple. When we read it on 10 November 2026, the Japan, USA and Thailand pages and the Global plan all offered the same four unlimited plans at the same four prices. Maya says the Global plan works in more than 165 countries on a single eSIM that you install once.

One thing to watch if you are searching: mayamobile.com redirected to a Mexican mobile company's site when we tried it. Maya's eSIM shop is at maya.net.

This is desk research from Maya's own pages. We have not bought or tested a Maya plan.

What do Maya eSIM plans cost?

These were the prices on maya.net, in US dollars. They were identical on every destination page we opened.

Maya's terms page lists the same four prices for its core plans. It also lists a Global Cruise Connectivity add-on at $49.99 for 3 days, $109.99 for 7, $164.99 for 14 and $299.99 for 30. The 30-day plan carried a "Save 50%" label. The page did not say what the saving is measured against, and showed no end date.

We could not find a Europe page. maya.net/esim/europe returned a "page can't be found" error, and the Global plan lists Europe as a supported region without naming each country. The site linked to separate Spain and UK pages, which we did not open.

Is Maya really unlimited? What Maya eSIM reviews often miss

This is the point to read twice. Maya's plan pages say "No caps, no throttling, no surprises". Its legal terms say something different. They describe a "Daily Quota" of high-speed data in each plan, which resets every 24 hours. After you use it, data carries on at a standard speed that depends on the local network, and unused quota does not carry over. Maya says your data is never cut off entirely.

The terms we read did not say how large the daily quota is, or what speed you drop to. Maya's help centre returned an access error when we tried to open its article on unlimited plans, so we could not confirm the figure there either. If you plan to stream video or tether a laptop every day, ask Maya for the daily quota before you buy.

Is Maya data only, and does it include hotspot?

The pages we read describe data only. Maya's FAQ says the eSIM supports GPS, VoIP, messaging apps and general mobile data. It does not mention a phone number, regular calls or SMS. Plan pages say "Hotspot included", so you can share the connection with a laptop or tablet.

How do top-ups and renewals work?

Maya's terms describe Auto Top-Up. It is off by default. If you switch it on, Maya charges you for the same plan at the same price at the end of each period, notifies you before each renewal, and lets you turn it off at any time in My eSIM or on maya.net. Turning it off does not refund a period that has already started. The terms also say Auto Top-Up is not a subscription, and that Maya must give 30 days' notice of any price rise.

The plan pages put it a little differently: they say a plan "auto-renews while Travel Mode is on" and that you can turn it off any time. We could not tell from the pages whether Travel Mode is on by default. Check your settings after you buy, so a 30-day plan does not renew after you are home.

What is Maya's refund policy?

Maya's terms give a full refund, minus processing fees, if you have used no data and ask within 30 days of purchase. It also refunds in full if a fault on Maya's side makes the plan unusable and it cannot fix it within 10 days of your request, and it gives a partial refund for network problems on its side. There is no refund if your trip is cancelled after activation and you have used data. Refunds go to your card or as Rewards Points, and Maya says card refunds can take up to 30 business days to appear.

Which phones work with Maya eSIM?

You need an unlocked, eSIM-compatible device. Maya's compatibility page lists iPhones from the XS and XR through the iPhone 18 series, plus iPads and Apple Watch models. Its Android tabs did not show any models when we read the page, so Android users should check our eSIM compatible phones list or dial *#06# and look for an EID.

Maya vs Airalo, Nomad and the other alternatives

Because Maya sells unlimited plans only, the fair comparison is with the unlimited plans the six brands we cover sell. Their prices come from our verified records, read on each seller's own site on the dates shown. Maya's were read on 10 November 2026. "Not held" means we have no verified unlimited price for that brand there; we hold no stored prices at all for eSIMCard or eSIM Go.

7 days of unlimited data

Brand	Japan	USA	Thailand	Europe	Prices read
Maya	$19.99	$19.99	$19.99	$19.99 (Global)	10 Nov 2026
Airalo	$27	$25	$21.50	$23.50 (Spain)	13 Aug 2026
Nomad	$25	$32	no 7-day plan	$25 (Spain)	17 Aug 2026
Holafly	$27.50	no verified price	no verified price	$23.90 (Spain)	18 Aug 2026
Saily	not held	not held	not held	not held	13 Aug 2026
eSIMCard	not held	not held	not held	not held	none stored
eSIM Go	not held	not held	not held	not held	none stored

30 days of unlimited data

Brand	Japan	USA	Thailand
Maya	$49.99	$49.99	$49.99
Airalo	$69	$68	$49
Nomad	$49 for 21 days	$65 for 20 days	$33
Holafly	$73.90	no verified price	no verified price

On headline price, Maya is cheapest for a week almost everywhere. Two cautions keep that from being the whole story. First, the dates differ by up to three months. Second, none of these brands publishes the same thing under the word unlimited, and Maya's daily quota size is not on the pages we could read. Nomad's 30-day Thailand unlimited at $33 is cheaper than Maya's, and Airalo's at $49 is level with it.

If you are a light user, a fixed plan may cost less than any unlimited one. Nomad's 10GB over 30 days in Japan was $16 and Saily's 10GB in Thailand $10.99 on our verified records. Our cheapest eSIM and unlimited data eSIM pages compare both kinds.

Who is Maya eSIM best for?

Maya suits someone who wants unlimited data without comparing countries, especially on a multi-country trip, since one $19.99 week covers the Global plan's 165-plus countries. It also suits cruise passengers, who can add the cruise package.

It suits heavy users less well until Maya states its daily quota. And if you want a fixed amount of data, or a plan for a single country such as Japan, one of the six brands in our eSIM providers comparison will often cost less.